Host your next corporate event at Alcatraz Escape Games. Call today for more information: (801) 708-0198
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      Alcatraz

      FAQs

      Arrival
      Booking
      General Info
      Groups

      Can I change the name of a participant in my group?

      It is not necessary to change names, as long as you have paid for everyone that will be participating and they have filled out our waiver, you will be just fine.

      Where can I find the Waiver?

      The waiver is located on our website at the bottom of each page. You can also find the waiver by clicking here.

      What happens if I arrive late?

      The door to the room closes exactly at the time of your booking. Please arrive 10 minutes early to make sure you are there before the room is locked. You will not be permitted into the room if you are late. No refunds.

      When should I arrive?

      You should arrive at least 10 minutes before your appointment. If you run late you will lose your time slot and there are no refunds or rescheduling options for being late.

      How much does it cost?

      Draper
      • Sunday - Thursday $30+tax per person
      • Friday - Saturday $34+tax per person
      Lindon
      • Sunday - Thursday $28+tax per person
      • Friday - Saturday $30+tax per person

      Do you sell gift vouchers?

      YES! You can purchase gift vouchers on our website by selecting the gift voucher icon at the top of the screen or we can help you out over the phone.

      Do you have an age limit on any rooms?

      Yes, The Zombie Panic room Is 14 and older, Chloe is 16 and older. If anyone younger then the required age wants to participate you have to book all the spots in the rooms. All other rooms are left up to your own discretion. Just be aware that we do have a no refund policy.

      Can I change the name of a participant in my group?

      It is not necessary to change names, as long as you have paid for everyone that will be participating and they have filled out our waiver, you will be just fine.

      What is a good room for younger ages?

      We recommend our Wizard Hysteria room for younger ages.

      Can I book a session private to my group?

      To reserve an entire session for your group, you need to purchase all the tickets to the show time. Please contact us if there are no session times available with all tickets available and we can see if there are any other times that we can make available.

      Are there live actors in the room?

      Yes. There are live actors In Zombie Panic, Chloe, Death Row, and Prison Bus.

      Do you sell gift vouchers?

      YES! You can purchase gift vouchers on our website by selecting the gift voucher icon at the top of the screen or we can help you out over the phone.

      Do you have an age limit on any rooms?

      Yes, The Zombie Panic room Is 14 and older, Chloe is 16 and older. If anyone younger then the required age wants to participate you have to book all the spots in the rooms. All other rooms are left up to your own discretion. Just be aware that we do have a no refund policy.

      Can I change the name of a participant in my group?

      It is not necessary to change names, as long as you have paid for everyone that will be participating and they have filled out our waiver, you will be just fine.

      What is a good room for younger ages?

      We recommend our Wizard Hysteria room for younger ages.

      How do I act for Alcatraz?

      We are always looking for talented actors and actresses to help with our interactive entertainment! If you are interested in acting for us, please submit your resume, head shot, and a brief statement of interest to:

      Lindon
      lindon@alcatrazescapegames.com

      Draper
      info@alcatrazescapegames.com

      Where can I find the Waiver?

      The waiver is located on our website at the bottom of each page. You can also find the waiver by clicking here.

      How many players can play?

      This varies from game to game (room to room), up to 10 people can participate in Prison Bus Escape, Horcrux Hysteria, The Row, Chloe and Extinct. Up to 14 players can participate in Zombie Apocalypse. Single players are welcome, as it’s not necessary to make up the full number of players in order to participate. However, you could be matched up with other players on arrival.

      Is there somewhere I can watch the experience?

      There is not any way to watch the experiences unless you have paid and are doing the experience with a group.

      What happens if I arrive late?

      The door to the room closes exactly at the time of your booking. Please arrive 10 minutes early to make sure you are there before the room is locked. You will not be permitted into the room if you are late. No refunds.

      When should I arrive?

      You should arrive at least 10 minutes before your appointment. If you run late you will lose your time slot and there are no refunds or rescheduling options for being late.

      Do you have an age limit on any rooms?

      Yes, The Zombie Panic room Is 14 and older, Chloe is 16 and older. If anyone younger then the required age wants to participate you have to book all the spots in the rooms. All other rooms are left up to your own discretion. Just be aware that we do have a no refund policy.

      Can I change the name of a participant in my group?

      It is not necessary to change names, as long as you have paid for everyone that will be participating and they have filled out our waiver, you will be just fine.

      What is a good room for younger ages?

      We recommend our Wizard Hysteria room for younger ages.

      Can I book a session private to my group?

      To reserve an entire session for your group, you need to purchase all the tickets to the show time. Please contact us if there are no session times available with all tickets available and we can see if there are any other times that we can make available.